Working for us
We're hiring!
Leasehold Officer
Salary: from £39,385
Performance and Data Manager
Salary: from £44,408
About East End Homes
East End Homes is a community-led and locally based housing association in the London Borough of Tower Hamlets. We own and manage over 3,900 homes across five estates - Glamis, Holland, Island Gardens, Mile End, and St George's. As a not-for-profit housing association, we reinvest our profits back into improving homes and services for residents.
Vision
To provide quality homes and thriving communities that enrich residents' lives.
Mission
To provide local services that meet the needs and aspirations of residents.
Values
We are listening — we value residents' views and listen and act on them. We listen to our colleagues' opinions , ensuring they are heard.
We are trusted — we take responsibility and are accountable for the quality of our services. We take responsibility to resolve issues and keep our promises to residents and colleagues.
We are caring — we care about residents and colleagues. We are kind, respectful and empathetic to their needs.
We are improving — we encourage a culture of continuous improvement and learn lessons when we get it wrong. We encourage curiosity among colleagues to ask questions and make suggestions.
Our staff
We recruit people who are passionate, energetic and committed to providing the best possible service for residents. At East End Homes you'll enjoy learning new skills and making a positive impact on the communities we serve as part of a supportive and dedicated team.
Our culture
We're friendly, helpful and collaborative. Teamwork goes hand-in-hand with the highest standards of delivery.
We currently employ over 120 staff, some of whom are based at our local housing offices.
We offer a wide range of learning and development opportunities alongside great working conditions and generous benefits.
Whether you're in a resident-facing role and based at one of our local housing offices, or working in a centralised service, you'll play an essential part in helping us to achieve our goals and objectives for residents.
You'll be encouraged to share your ideas and opinions in a supportive environment where your hard work and initiative will be recognised and rewarded.
Equality and diversity
East End Homes is committed to equal opportunities, both as an employer and as a provider of housing and community services.
We are opposed to all forms of direct and indirect discrimination on the grounds of gender, race, ethnic origin, nationality, religious beliefs, trade union membership, marital status, sexual orientation, social background, disability or age. We seek to broaden the concept of equal opportunity beyond the issues covered by law.
We recognise that our ability to meet the needs of residents is greatly enhanced by having a diverse, skilled and experienced workforce that is representative of the community we serve.
We are committed to the promotion of equality of opportunity within our organisation. We adopt policies and procedures that will make sure individuals are selected, developed and treated equitably on the basis of the criteria relevant to job performance.
We are committed to finding the most qualified person to carry out any job advertised. Applicants are assessed on their suitability for the post and our selection criteria are monitored and reviewed regularly to make sure they are justifiable and non-discriminatory. East End Homes is a member of the Disability Confident scheme.
Easte End Homes has also signed up to the Age-Friendly Employer pledge.
Employee Benefits
Leave entitlement
East End Homes provides 33 days of paid annual leave per year in addition to 8 paid bank holidays.
Work Place Pension
New employees will automatically be enrolled into the Social Housing Pension Scheme (defined contributions).
The Scheme is administered through TPT Retirement Services.
Benefits
East End Homes offers a range of employee benefits including:
Health Care Scheme
Season Ticket Loan
Gym Membership subsidy
Additional Benefits
Other benefits include enhanced maternity, adoption and paternity entitlements, a sick pay scheme, paid special leave and flexible working practices.
Terms of employment
Probationary period
All new employees are required to complete a six-month probationary period before being confirmed in post.
Salaries
Salaries are paid into a nominated bank or building society account of your choice on the last working day of each month.
Working hours
Normal standard full time working hours are 35 hours per week.
Notice period
The notice period varies according to post. The minimum period is four weeks and the maximum period is twelve weeks.
The application process
Please refer to the application pack accompanying the post you would like to apply for.
Travel costs
We will reimburse candidates for any reasonable costs incurred by travelling to and from interviews if over £10.
Any such costs must be agreed by HR prior to the travel taking place. Please note that you will need to provide us with original receipts in order to receive reimbursement.