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    1. East End Homes Board
      1. Jacqui Bateson
      2. Sandra Fawcett
      3. Tracey Gray
      4. Keziah Halliday
      5. Pradeep Jeyaratnam-Joyner
      6. Gerry King
      7. Hilary Milne
      8. Dewbien Plummer
      9. Baerbel Schuett
      10. Gurbax Singh
      11. John Wu
    2. East End Homes Board updates
      1. Board Meeting - 24th Feb 2026
      2. Board Meeting - 27th April 2026
    3. Executive Management Team
      1. Daniel Killian (Chief Executive)
      2. Rhodri Morgan (Executive Director of Finance and Resources)
      3. Vicky May - Executive Director of Homes and Communities
    4. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
    5. Anti-Bribery Statement
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    7. Performance Information
      1. Tenant Satisfaction Measures
    8. Community Centres
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  5. Contact us
    1. Holland Housing Service and Head Office
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    Useful information for tenants and leaseholders

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  1. Home
  2. Residents
  3. News & Publications
  4. About us
  5. Contact us
  1. Home
  2. Residents
    1. Resident Services
      1. Customer Service Support Hubs
      2. Managing Energy Costs
      3. Repairs to your home
      4. Rent and Service Charges
      5. Pest Control
      6. Complaints Information
      7. Being a good neighbour
      8. Anti-social behaviour
      9. Support Services
      10. Home contents insurance
      11. Parking and related charges
    2. Your Neighbourhood
      1. Glamis estate
      2. Holland estate
      3. Island Gardens estates
      4. Mile End estates
      5. St George's estate
    3. Resident Involvement
      1. Resident Influencing Strategy
      2. Involvement opportunities
      3. Recruitment Drive
      4. Estate Management Boards
      5. Building Safety Panel
      6. Resident Involvement Publications
      7. Homeownership Forum
    4. Damp & Mould
    5. Manchester Estate, Island Gardens
      1. Newsletters
      2. Questions and answers
    6. Eric Street New Homes and Improvements
      1. Eric Street frequently asked questions
      2. Contact Us
      3. Scheme Newsletter
    7. Safety in your home
      1. Building Safety
      2. Fire Safety
      3. Fire Risk Assessments
      4. Person Centred Fire Risk Assessments
      5. EWS1 Forms
      6. Safety Compliance
    8. Leaseholders
      1. Leasehold ownership explained
      2. Rights & Obligations
      3. Service Charges
      4. Major Works & Improvements
      5. Leaseholder Consultation
      6. Leaseholder Handbook
      7. Useful Information
    9. Moving home
      1. Lettings Surgeries
      2. Other options and moving on
    10. How to buy your home
      1. Right to Acquire
      2. Right to Buy
    11. Estate Regeneration and Major Works
      1. Major Works
      2. Project Management Team
      3. Decent Homes
  3. News & Publications
    1. Latest news
    2. Corporate Plan
    3. Annual Report
      1. Annual Report archive
    4. Leaflets
    5. Newsletters
      1. Newsletter archive
    6. Policies
    7. Financial Statements
  4. About us
    1. East End Homes Board
      1. Jacqui Bateson
      2. Sandra Fawcett
      3. Tracey Gray
      4. Keziah Halliday
      5. Pradeep Jeyaratnam-Joyner
      6. Gerry King
      7. Hilary Milne
      8. Dewbien Plummer
      9. Baerbel Schuett
      10. Gurbax Singh
      11. John Wu
    2. East End Homes Board updates
      1. Board Meeting - 24th Feb 2026
      2. Board Meeting - 27th April 2026
    3. Executive Management Team
      1. Daniel Killian (Chief Executive)
      2. Rhodri Morgan (Executive Director of Finance and Resources)
      3. Vicky May - Executive Director of Homes and Communities
    4. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
    5. Anti-Bribery Statement
    6. Privacy
    7. Performance Information
      1. Tenant Satisfaction Measures
    8. Community Centres
      1. Locations
      2. Make A Booking
  5. Contact us
    1. Holland Housing Service and Head Office
    2. Island Gardens Housing Centre
    3. Mile End Housing Centre
    4. St George's / Glamis Housing Centre
    5. Rents Team
    6. Home Ownership Team
    7. Comments and Compliments
    8. Careers
  1. Report a repair

    Online repair request

  2. Anti-social behaviour

    Report issues affecting you

  3. Moving home

    Help and advice to move

  4. Community Centres

    Details & bookings

  5. Make a payment

    Pay online

  6. Resident Involvement

    Getting involved

  7. Leaseholders

    Information for leaseholders

  8. Parking and related charges

    Parking information

Latest news

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URGENT - Customer Services number currently out of order

Due to a technical issue, our main customer services number is currently out of service. ...

Posted on 17 Jun 2026 at 12:52 PM by Judith Hewitt

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Summer Garden Parties 2026

We are excited that another season of Summer Parties has now begun, with the first event taking place this week on 3 June....

Posted on 4 Jun 2026 at 04:49 PM by Aleksandra Barcik

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The Future of Manchester Estate – we want to hear your views

Residents of Salford, Urmston, Castleton and Farnworth Houses: We need to invest in your homes so that they are fit for the future. Join us for our second resident consultation event on 3 June from...

Posted on 27 May 2026 at 03:59 PM by Aleksandra Barcik

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No barbeques on balconies

Having a barbeque is a great idea in the hot weather — but never on your balcony! ...

Posted on 26 May 2026 at 04:58 PM by Judith Hewitt

Mile End estate with parked cars
Important parking update for residents

You said, we did…improving the parking service for residents...

Posted on 21 May 2026 at 10:42 AM by Judith Hewitt

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