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      1. Glamis estate
      2. Holland estate
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    2. Resident Involvement
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    3. Manchester Estate, Island Gardens
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      1. Eric Street frequently asked questions
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      1. How to pay service charges
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      4. Person Centred Fire Risk Assessments
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    9. Regeneration and Major Works
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      3. Decent Homes
    10. Complaints Information
      1. Complaints Policy
      2. Make an online complaint
      3. Housing Ombudsman Service
      4. Complaint Service Improvements
    11. Managing Energy Costs
    12. Being a good neighbour
      1. Noise
      2. Pets
      3. Rubbish and Recycling
    13. Universal Credit
    14. Moving home
      1. Lettings Surgeries
      2. Other options and moving on
    15. How to buy your home
      1. Right to Acquire
      2. Right to Buy
    16. Leaseholders
      1. Leasehold ownership explained
      2. Rights & Obligations
      3. Service Charges
      4. Major Works & Improvements
      5. Leaseholder Consultation
      6. Leaseholder Handbook
      7. Useful Information
    17. Repairs to your home
      1. Report a repair
    18. Parking and related charges
      1. Further charging information
    19. Help to stay in your home
    20. Home contents insurance
    21. Support Services
    22. Anti-social behaviour
      1. Taking Action
      2. Noise Nuisance
      3. Community Trigger
    23. Tenancy Fraud
    24. Pest Control
  3. News & Publications
    1. Annual Report
      1. Annual Report archive
    2. Corporate Plan
    3. Financial Statements
    4. Latest news
    5. Leaflets
    6. Newsletters
      1. Newsletter archive
    7. Policies
  4. Contact us
    1. Holland Housing Service and Head Office
    2. Island Gardens Housing Centre
    3. Mile End Housing Centre
    4. St George's / Glamis Housing Centre
    5. Rents Team
    6. Home Ownership Team
    7. Comments and Compliments
    8. Jobs
  5. About us
    1. East End Homes Board
      1. Jacqui Bateson
      2. Sandra Fawcett
      3. Tracey Gray
      4. Keziah Halliday
      5. Pradeep Jeyaratnam-Joyner
      6. Gerry King
      7. Hilary Milne
      8. Dewbien Plummer
      9. Baerbel Schuett
      10. Gurbax Singh
      11. John Wu
    2. East End Homes Board updates
    3. Executive Management Team
      1. Daniel Killian (Chief Executive)
      2. Rhodri Morgan (Executive Director of Finance and Resources)
    4. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
    5. Anti-Bribery Statement
    6. Privacy
    7. Performance Information
      1. Tenant Satisfaction Measures
    8. Community Centres
      1. Locations
      2. Make A Booking

Welcome to East End Homes

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Latest news

Vicky May wearing glasses and a dark blue suit
East End Homes strengthens its leadership team

East End Homes has appointed Vicky May as its Executive Director for Homes and Communities....

Posted on 23 Mar 2026 at 10:14 AM by Judith Hewitt

Jacqui Bateson_June 2025_East End Homes_Joshua Atkins-5267 cropped.jpg
New Board Updates Page – Stay Informed and Connected

We’re introducing a new page where you can stay up to date with the latest Board updates....

Posted on 17 Mar 2026 at 12:13 PM by Aleksandra Barcik

Glamis-23b.jpg
Heating and Hot Water Update – West Glamis Estate

We would like to address the issue that affected some residents of West Glamis Estate last week, when several homes experienced a complete loss of heating and hot water. We would like to sincerely tha...

Posted on 11 Mar 2026 at 11:34 AM by Aleksandra Barcik

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Mile End housing team steps in to tackle anti-social behaviour

Read about how our Mile End housing team has been supporting residents by clamping down on anti-social behaviour (ASB). ...

Posted on 13 Feb 2026 at 10:27 AM by Judith Hewitt

Glamis estate
Update on fobs and parking payments

Please read if you are a resident of Glamis, Island Gardens or St. George's and need a parking permit...

Posted on 9 Feb 2026 at 10:23 AM by Judith Hewitt

  1. Residents

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    Online repair request

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    Useful information for tenants and leaseholders

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  1. Home
  2. Residents
  3. News & Publications
  4. Contact us
  5. About us
  1. Home
  2. Residents
    1. Your Neighbourhood
      1. Glamis estate
      2. Holland estate
      3. Island Gardens estates
      4. Mile End estates
      5. St George's estate
    2. Resident Involvement
      1. Resident Influencing Strategy
      2. Involvement opportunities
      3. Recruitment Drive
      4. Estate Management Boards
      5. Building Safety Panel
      6. Environmental Improvement Budget
      7. Resident Involvement Publications
      8. Homeownership Forum
    3. Manchester Estate, Island Gardens
      1. Questions and answers
    4. Eric Street New Homes and Improvements
      1. Eric Street frequently asked questions
      2. Contact Us
      3. Scheme Newsletter
    5. Damp & Mould
    6. Rent and Service Charges
      1. Detailed Service Charge Breakdown
      2. Payments and Support
      3. Frequently asked questions
    7. Make a payment
      1. How to pay service charges
      2. How to pay rent
    8. Safety in your home
      1. Building Safety
      2. Fire Safety
      3. Fire Risk Assessments
      4. Person Centred Fire Risk Assessments
      5. EWS1 Forms
      6. Safety Compliance
    9. Regeneration and Major Works
      1. Major Works
      2. Project Management Team
      3. Decent Homes
    10. Complaints Information
      1. Complaints Policy
      2. Make an online complaint
      3. Housing Ombudsman Service
      4. Complaint Service Improvements
    11. Managing Energy Costs
    12. Being a good neighbour
      1. Noise
      2. Pets
      3. Rubbish and Recycling
    13. Universal Credit
    14. Moving home
      1. Lettings Surgeries
      2. Other options and moving on
    15. How to buy your home
      1. Right to Acquire
      2. Right to Buy
    16. Leaseholders
      1. Leasehold ownership explained
      2. Rights & Obligations
      3. Service Charges
      4. Major Works & Improvements
      5. Leaseholder Consultation
      6. Leaseholder Handbook
      7. Useful Information
    17. Repairs to your home
      1. Report a repair
    18. Parking and related charges
      1. Further charging information
    19. Help to stay in your home
    20. Home contents insurance
    21. Support Services
    22. Anti-social behaviour
      1. Taking Action
      2. Noise Nuisance
      3. Community Trigger
    23. Tenancy Fraud
    24. Pest Control
  3. News & Publications
    1. Annual Report
      1. Annual Report archive
    2. Corporate Plan
    3. Financial Statements
    4. Latest news
    5. Leaflets
    6. Newsletters
      1. Newsletter archive
    7. Policies
  4. Contact us
    1. Holland Housing Service and Head Office
    2. Island Gardens Housing Centre
    3. Mile End Housing Centre
    4. St George's / Glamis Housing Centre
    5. Rents Team
    6. Home Ownership Team
    7. Comments and Compliments
    8. Jobs
  5. About us
    1. East End Homes Board
      1. Jacqui Bateson
      2. Sandra Fawcett
      3. Tracey Gray
      4. Keziah Halliday
      5. Pradeep Jeyaratnam-Joyner
      6. Gerry King
      7. Hilary Milne
      8. Dewbien Plummer
      9. Baerbel Schuett
      10. Gurbax Singh
      11. John Wu
    2. East End Homes Board updates
    3. Executive Management Team
      1. Daniel Killian (Chief Executive)
      2. Rhodri Morgan (Executive Director of Finance and Resources)
    4. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
    5. Anti-Bribery Statement
    6. Privacy
    7. Performance Information
      1. Tenant Satisfaction Measures
    8. Community Centres
      1. Locations
      2. Make A Booking
  1. Report a repair

    Online repair request

  2. Anti-social behaviour

    Report issues affecting you

  3. Moving home

    Help and advice to move

  4. Community Centres

    Details & bookings

  5. Make a payment

    Pay online

  6. Resident Involvement

    Getting involved

  7. Leaseholders

    Information for leaseholders

  8. Parking and related charges

    Parking information

Resident information

Resident information

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