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      2. Make an online complaint
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    6. Resident Involvement
      1. Resident Influencing Strategy
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    7. Regeneration and Major Works
      1. Decent Homes
    8. Make a payment
      1. How to pay service charges
      2. How to pay rent
    9. Universal Credit
    10. Moving home
      1. Lettings Surgeries
      2. Other options and moving on
    11. Parking
    12. How to buy your home
      1. Right to Acquire
      2. Right to Buy
    13. Anti-social behaviour
      1. Tenancy Fraud
      2. Taking Action
      3. Noise Nuisance
      4. Community Trigger
    14. Leaseholders
      1. Leasehold ownership explained
      2. Rights & Obligations
      3. Service Charges
      4. Major Works & Improvements
      5. Leaseholder Consultation
      6. Leaseholder Handbook
      7. Useful Information
    15. Repairs to your home
      1. Report a repair
    16. Being a good neighbour
      1. Noise
      2. Pets
      3. Rubbish and Recycling
    17. Safety in your home
      1. Fire Safety in High Rise Buildings
      2. EWS1 Forms
      3. Fire Risk Assessments
    18. Help to stay in your home
    19. Home contents insurance
    20. Support Services
    21. Pest Control
  3. News & Publications
    1. Newsletters
    2. Policies
    3. Latest news
    4. Leaflets
    5. Annual Report
    6. Corporate Plan
    7. Financial Statements
  4. About us
    1. East End Homes Board
      1. Jacqui Bateson
      2. Sandra Fawcett
      3. Tracey Gray
      4. Keziah Halliday
      5. Pradeep Jeyaratnam-Joyner
      6. Gerry King
      7. Hilary Milne
      8. Dewbien Plummer
      9. Baerbel Schuett
      10. Gurbax Singh
      11. John Wu
    2. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
      3. Age-Friendly Employer
    3. Anti-Bribery Statement
    4. Executive Management Team
      1. Daniel Killian (Chief Executive)
      2. Stephen Elliott (Chief Operating Officer)
      3. Rhodri Morgan (Executive Director of Finance and Resources)
    5. Privacy
    6. Performance Information
      1. Tenant Satisfaction Measures
    7. Community Centres
      1. Locations
      2. Make A Booking
  5. Contact us
    1. Regeneration & Strategy (Project Management)
    2. Holland Housing Service and Head Office
    3. Island Gardens Housing Centre
    4. Mile End Housing Centre
    5. St George's / Glamis Housing Centre
    6. Rents Team
    7. Home Ownership Team
    8. Comments and Compliments
    9. Jobs
  1. Home
  2. Residents
    1. Your Neighbourhood
      1. Glamis estate
      2. Holland estate
      3. Island Gardens estates
      4. Mile End estates
      5. St George's estate
    2. Eric Street New Homes and Improvements
      1. Eric Street frequently asked questions
      2. Contact Us
      3. Scheme Newsletters
    3. Damp & Mould
    4. Managing Energy Costs
    5. Complaints Information
      1. Complaints Policy
      2. Make an online complaint
      3. Complaint Surgeries
      4. Housing Ombudsman Service
      5. Complaint Service Improvements
    6. Resident Involvement
      1. Resident Influencing Strategy
      2. Resident Services Committee
      3. Resident Scrutiny Panel
      4. Estate Management Boards
      5. Building Safety Panel
      6. Environmental Improvement Budget
      7. Resident Involvement Publications
    7. Regeneration and Major Works
      1. Decent Homes
    8. Make a payment
      1. How to pay service charges
      2. How to pay rent
    9. Universal Credit
    10. Moving home
      1. Lettings Surgeries
      2. Other options and moving on
    11. Parking
    12. How to buy your home
      1. Right to Acquire
      2. Right to Buy
    13. Anti-social behaviour
      1. Tenancy Fraud
      2. Taking Action
      3. Noise Nuisance
      4. Community Trigger
    14. Leaseholders
      1. Leasehold ownership explained
      2. Rights & Obligations
      3. Service Charges
      4. Major Works & Improvements
      5. Leaseholder Consultation
      6. Leaseholder Handbook
      7. Useful Information
    15. Repairs to your home
      1. Report a repair
    16. Being a good neighbour
      1. Noise
      2. Pets
      3. Rubbish and Recycling
    17. Safety in your home
      1. Fire Safety in High Rise Buildings
      2. EWS1 Forms
      3. Fire Risk Assessments
    18. Help to stay in your home
    19. Home contents insurance
    20. Support Services
    21. Pest Control
  3. News & Publications
    1. Newsletters
    2. Policies
    3. Latest news
    4. Leaflets
    5. Annual Report
    6. Corporate Plan
    7. Financial Statements
  4. About us
    1. East End Homes Board
      1. Jacqui Bateson
      2. Sandra Fawcett
      3. Tracey Gray
      4. Keziah Halliday
      5. Pradeep Jeyaratnam-Joyner
      6. Gerry King
      7. Hilary Milne
      8. Dewbien Plummer
      9. Baerbel Schuett
      10. Gurbax Singh
      11. John Wu
    2. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
      3. Age-Friendly Employer
    3. Anti-Bribery Statement
    4. Executive Management Team
      1. Daniel Killian (Chief Executive)
      2. Stephen Elliott (Chief Operating Officer)
      3. Rhodri Morgan (Executive Director of Finance and Resources)
    5. Privacy
    6. Performance Information
      1. Tenant Satisfaction Measures
    7. Community Centres
      1. Locations
      2. Make A Booking
  5. Contact us
    1. Regeneration & Strategy (Project Management)
    2. Holland Housing Service and Head Office
    3. Island Gardens Housing Centre
    4. Mile End Housing Centre
    5. St George's / Glamis Housing Centre
    6. Rents Team
    7. Home Ownership Team
    8. Comments and Compliments
    9. Jobs
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  4. Eric Street New Homes and Improvements
  5. Scheme Newsletters

Eric Estate Update Newsletter

Read the latest newsletter here: 

Eric Estate Newsletter Autumn 2025. [pdf] 2MB

 

 

 

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