Updates to our repairs service | Blogs

  1. Contrast:
  1. Report a repair
  2. Anti-social behaviour
  3. Complaints Information

Search the EastendHomes website

Advanced options
  1. Home
  2. Residents
    1. Your Neighbourhood
      1. Glamis estate
      2. Holland estate
      3. Island Gardens estates
      4. Mile End estates
      5. St George's estate
    2. Eric Street New Homes and Improvements
      1. Eric Street frequently asked questions
      2. Contact Us
    3. Damp & Mould
    4. Managing Energy Costs
    5. Complaints Information
      1. Complaints Policy
      2. Make an online complaint
      3. Complaint Surgeries
      4. Housing Ombudsman Service
      5. Complaint Service Improvements
    6. Resident Involvement
      1. Resident Influencing Strategy
      2. Resident Services Committee
      3. Resident Scrutiny Panel
      4. Estate Management Boards
      5. Building Safety Panel
      6. Environmental Improvement Budget
      7. Resident Involvement Publications
    7. Regeneration and Major Works
      1. Decent Homes
    8. Make a payment
      1. How to pay service charges
      2. How to pay rent
    9. Universal Credit
    10. Moving home
      1. Lettings Surgeries
      2. Other options and moving on
    11. Parking
    12. How to buy your home
      1. Right to Acquire
      2. Right to Buy
    13. Anti-social behaviour
      1. Tenancy Fraud
      2. Taking Action
      3. Noise Nuisance
      4. Community Trigger
    14. Leaseholders
      1. Leasehold ownership explained
      2. Rights & Obligations
      3. Service Charges
      4. Major Works & Improvements
      5. Leaseholder Consultation
      6. Leaseholder Handbook
      7. Useful Information
    15. Repairs to your home
      1. Report a repair
    16. Being a good neighbour
      1. Noise
      2. Pets
      3. Rubbish and Recycling
    17. Safety in your home
      1. Fire Safety in High Rise Buildings
      2. EWS1 Forms
      3. Fire Risk Assessments
    18. Help to stay in your home
    19. Home contents insurance
    20. Support Services
    21. Pest Control
  3. News & Publications
    1. Newsletters
    2. Policies
    3. Latest news
    4. Leaflets
    5. Our House Podcast
    6. Annual Report
    7. Corporate Plan
    8. Financial Statements
  4. About us
    1. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
      3. Age-Friendly Employer
    2. EastendHomes Board
      1. Jacqui Bateson
      2. Dewbien Plummer
      3. Forhana Begum
      4. Sandra Fawcett
      5. Tracey Gray
      6. Keziah Halliday
      7. Pradeep Jeyaratnam-Joyner
      8. Hilary Milne
      9. Simon Turek
      10. John Wu
    3. Anti-Bribery Statement
    4. Executive Management Team
      1. Roger Thompson (Head of Asset Management)
      2. Yvonne Arrowsmith (Chief Executive)
      3. Stephen Elliott (Deputy Chief Executive)
      4. Paul Gray (Finance Director)
    5. Privacy
    6. Performance Information
      1. Tenant Satisfaction Measures
    7. Community Centres
      1. Locations
      2. Make A Booking
  5. Contact us
    1. Regeneration & Strategy (Project Management)
    2. Holland Housing Service and Head Office
    3. Island Gardens Housing Centre
    4. Mile End Housing Centre
    5. St George's / Glamis Housing Centre
    6. Rents Team
    7. Home Ownership Team
    8. Comments and Compliments
    9. Jobs
Back to the blog

Updates to our repairs service

EastendHomes is revising our Repairs and Maintenance Policy in preparation for a new repairs and maintenance contract for all of our homes, starting July 2017.

You can read a draft copy of the revised policy by clicking here:  EEH draft Repairs and Maintenance Policy [pdf] 137KB

If you have any comments on the policy, please send them by email to info@eastendhomes.net by 21 June 2017.

 

When you visit this site we place a cookie on your computer to improve how this website works. You can at any time read our cookie policy for more information on how they are used. Otherwise, we will assume that you're OK to continue.

Please choose a setting: