Customer Service Support Hubs

hands in the shape of a heart

You said, we did...monthly in-person support hubs

We listened when you told us that we need to offer more ways of contacting u s when you need support .  

That’s why we're holding in-person Customer Service Support Hubs on the last Thursday of every month. 

These drop-in sessions for tenants and leaseholders will run from 2:00pm – 5.00pm.  

You’ll have the opportunity to speak with our Customer Services and Complaints teams.

  • Talk to us in-person about repairs, complaints, or anything else you want to raise.  

  • We will offer you an efficient, personalised experience of having your issue dealt with.   

 
Next Support Hub Location
Thursday, 28 May 2026 — 2:00pm-5:00pm East End Homes Office — 3 Resolution Plaza
Thursday, 25 June 2026 — 2:00pm-5:00pm East End Homes Office — 3 Resolution Plaza
Thursday, 30 July — 2:00-5:00pm East End Homes Office — 3 Resolution Plaza

 The support hubs meeting points are set up in our head office. Please report to Reception and our team will show you to the right room.


3 Resolution Plaza, E1 6PS   

Last Thursday of every month from 2:00-5.00pm  

020 7517 4700