Microsoft 365 Global Outage – Temporary Disruption to Communications
Microsoft 365 Global Outage – 13 November 2026
We would like to let residents know that Microsoft experienced a major worldwide service outage starting on Thursday, 12 November, with disruptions continuing as of today, Friday, 13 November.
Our teams are currently experiencing difficulties accessing several applications, which may affect our ability to deliver services as quickly as usual. We kindly ask residents to bear with us while these issues are being resolved.
Email services have been particularly affected, meaning responses to your enquiries may take longer than usual.
For any matters requiring urgent attention, please contact us by main Customer Service telephone line — 020 7517 4700, or visit one of our offices in person.
We will keep you updated as soon as our email services are fully restored.
The good news is that Microsoft has reported improvements in server stability following a software update, although some services are still experiencing disruptions.
We will continue to monitor the situation closely and keep you informed of any further updates.
Thank you for your patience and understanding.