1. Home

  2. Residents

    1. Your Neighbourhood
      1. Glamis estate
      2. Holland estate
      3. Island Gardens estates
      4. Mile End estates
      5. St George's estate
    2. Resident Involvement
      1. Resident Influencing Strategy
      2. Resident Services Committee
      3. Resident Scrutiny Panel
        1. Current Reviews
        2. Completed Reviews
        3. Upcoming Reviews
      4. Estate Management Boards
        1. Island Garden EMB
          1. Key Updates
          2. EMB Events
          3. Suggest Agenda Item
          4. Apply to become an EMB Member
          5. Observe Meeting
        2. Glamis EMB
        3. Holland EMB
        4. Mile End EMB
        5. St George's TRA
      5. Building Safety Panel
      6. Environmental Improvement Budget
      7. Resident Involvement Publications
    3. Eric Street New Homes and Improvements
      1. Eric Street frequently asked questions
      2. Contact Us
      3. Scheme Newsletters
    4. Damp & Mould
    5. Make a payment
      1. How to pay service charges
      2. How to pay rent
    6. Safety in your home
      1. Fire Safety in High Rise Buildings
      2. EWS1 Forms
      3. Fire Risk Assessments
    7. Managing Energy Costs
    8. Complaints Information
      1. Complaints Policy
      2. Make an online complaint
      3. Complaint Surgeries
      4. Housing Ombudsman Service
      5. Complaint Service Improvements
    9. Regeneration and Major Works
      1. Decent Homes
    10. Being a good neighbour
      1. Noise
      2. Pets
      3. Rubbish and Recycling
    11. Universal Credit
    12. Moving home
      1. Lettings Surgeries
      2. Other options and moving on
    13. How to buy your home
      1. Right to Acquire
      2. Right to Buy
    14. Leaseholders
      1. Leasehold ownership explained
      2. Rights & Obligations
        1. First-Tier Tribunals
      3. Service Charges
      4. Major Works & Improvements
        1. Payment for Major Works
      5. Leaseholder Consultation
      6. Leaseholder Handbook
      7. Useful Information
    15. Parking
    16. Repairs to your home
      1. Report a repair
    17. Anti-social behaviour
      1. Taking Action
      2. Noise Nuisance
      3. Community Trigger
    18. Tenancy Fraud
    19. Help to stay in your home
    20. Home contents insurance
    21. Support Services
    22. Pest Control

  3. News & Publications

    1. Newsletters
    2. Policies
    3. Latest news
    4. Leaflets
    5. Annual Report
    6. Corporate Plan
    7. Financial Statements

  4. About us

    1. East End Homes Board
      1. Jacqui Bateson
      2. Sandra Fawcett
      3. Tracey Gray
      4. Keziah Halliday
      5. Pradeep Jeyaratnam-Joyner
      6. Gerry King
      7. Hilary Milne
      8. Dewbien Plummer
      9. Baerbel Schuett
      10. Gurbax Singh
      11. John Wu
    2. Equality and Diversity
      1. Equality and Diversity Policies
      2. Equality in Procurement and Contracts
      3. Age-Friendly Employer
    3. Anti-Bribery Statement
    4. Executive Management Team
      1. Daniel Killian (Chief Executive)
      2. Stephen Elliott (Chief Operating Officer)
      3. Rhodri Morgan (Executive Director of Finance and Resources)
    5. Privacy
    6. Performance Information
      1. Tenant Satisfaction Measures
        1. The Resident Voice
        2. Repairs Service
        3. Neighbourhoods
        4. Building Safety
        5. Complaint Handling
    7. Community Centres
      1. Locations
        1. Bernie Cameron Community Centre
        2. Calder's Wharf
        3. Bede Community Centre
        4. Southern Grove Community Centre
      2. Make A Booking

  5. Contact us

    1. Regeneration & Strategy (Project Management)
    2. Holland Housing Service and Head Office
    3. Island Gardens Housing Centre
    4. Mile End Housing Centre
    5. St George's / Glamis Housing Centre
    6. Rents Team
    7. Home Ownership Team
    8. Comments and Compliments
    9. Jobs