Contact us

We're committed to providing an estate-based local housing service. We have offices on our estates that are accessible to all in line with the requirements of the Equality Act 2010.

Our Customer Service Team is the main point of contact for all general enquiries and provide reception cover at our offices. Whether you contact us by phone, email, or in person, you'll receive a consistently helpful service. 

Email: Customer.Services@eastendhomes.net

Call: 020 7517 4700

If you have an emergency repair outside of working hours please call 0300 123 0728.

For media enquiries, please email: media@eastendhomes.net 

If you contact us via our website, we'll aim to get back to you within our service standards, which means that you will hear back from us within five working days, either with a full response or with an acknowledgement  telling you when your enquiry will be fully answered. We will deal with all enquiries as quickly as possible.