Policies

As an organisation EastendHomes has developed a comprehensive set of policies to cover the wide ranging situations that we have to deal with.

These policies and strategies summarise what EastendHomes' priorities are and the actions that we intend to take to meet them. If you are looking for an explanation of how our services work and what you can expect from us, you may want to look in our Leaflets section.

Please click the links below to download our key policies. If you would like a printed copy of any of these policies, please request a copy via our Contact Us page, specifying the document(s) which you are interested in.

Access to Services Strategy

Advertising and Hoardings

Aids and Adaptations

Anti-Social Behaviour

Assignment & Mutual Exchange

Cash Incentive to Move

Compensation & Payments

Complaints & Compliments