Where contact is made via the website, enquiries will be logged in the correspondence register and will be answered in line with the correspondence procedure, routine target five days or five day acknowledgement with fifteen day target.

EastendHomes is committed to providing an estate based local housing service. With the exception of our Head Office at Tayside House all our local housing offices are conveniently located on our estates and are compliant with the Disability Discrimination Act.

If you have an emergency repair outside of working hours please call 0800 376 1637 (freephone from a landline) or 020 7364 7070.

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